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Manager, Program Delivery

Full Time
Project Management
United States

Breadcrumb

  1. Vacancies
This role is strategically designed to enhance the execution and oversight of technology initiatives within a defined portfolio. By centralizing delivery oversight, intake management, financial planning, stakeholder engagement, and vendor coordination, provides centralized coordination and delivery oversight across a tech portfolio, enabling strategic execution and operational alignment. Plays a valuable role in environments with fragmented IT contacts and complex interdependencies, where proactive risk management and cross- functional coordination are essential. The alignment to a specific tech portfolio and leader ensures tailored support and responsiveness, while the role’s broad scope - from governance and financials to resource optimization and release planning - enables consistent delivery performance and continuous improvement. This role is a critical enabler of transparency, strategic alignment, and execution maturity across the enterprise.

Responsibilities

  • Assist in planning and portfolio reviews with stakeholders to confirm timelines and alignment.
  • Support management of the IT portfolio by tracking run and change work, monitoring initiatives, and maintaining milestone updates.
  • Assist with stakeholder engagement and risk escalation, ensuring clear communication and accurate performance reporting.
  • Supervise and/or provide guidance to delivery resources such as project coordinators and support effective delivery execution.
  • Prepare status updates and dashboards for leadership, ensuring technical information is clearly communicated in business terms.
  • Participate in post-implementation reviews and track performance metrics to identify opportunities for improvement.​

Qualifications

  • Bachelor’s degree in business, Information Technology, or a related field
  • 7+ years of experience in technology program and portfolio delivery management, with a proven track record of leading complex, cross-functional initiatives
  • Strong organizational and communication skills, with ability to work with diverse stakeholders and resolve issues proactively
  • Demonstrated ability to mentor junior staff and serve as a resource on best practices across delivery functions
  • Exceptional stakeholder engagement skills, with the ability to communicate effectively at all levels of the organization, including C-level executives
  • Experience supporting initiatives using waterfall and agile methodologies
  • Good understanding of governance frameworks, intake and prioritization processes, and delivery operations
  • Basic understanding of financial tracking and vendor coordination

Working Conditions

  • Hybrid Office Environment
  • Occasional Travel <10%
  • Travel for internal meetings

Compensation

  • The Salary for this position generally ranges between $113,000 - $144,000 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.
  • Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion. 

Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration, sponsorship or otherwise serving as an employer of record for immigration employment purposes. At this time, this role is not eligible for immigration-related employment authorization sponsorship.

This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.

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