Collaborate with key stakeholders and senior management to define and establish the digital product vision and roadmap for a digital product of focus. Drive the strategic and customer-centric focus in collaboration with Product Owners to clearly convey a vision to help delivery teams understand the roadmap and how their collective work enables value-based outcomes.

Responsibilities

  • Provide leadership and direction to delivery teams (product owners, scrum master, UX designers, developers, testers) through building a strong and positive culture that puts user experience and satisfaction at the forefront.
  • Ensure products supported by delivery teams optimize the ROI in support of strategic business objectives.
  • Build and maintain strong partnerships across the organization and with other key delivery leaders to synchronize business value delivery that develops over time to a larger scale than the single delivery team. 
  • Develop an awareness of available market-based and customer-inspired insights that inform the product's vision and comprehensive strategy planning.
  • Provide vision and serve as a champion of customer perspectives to the Agile team in the form of clearly written epics, themes and user stories each with clear acceptance criteria in collaboration with the team. Help the team make business trade-offs between near term and longer-term product goals. Provide leadership to make the hard calls on scope and competing priorities while realistically manage stakeholder demands.
  • Ensure the product roadmap and its backlog are aligning to current strategy, in collaboration with the team.
  • Collaborate proactively in ceremonies with UI/UX team, product scrum team, and other product owners to maintain the product roadmap, business outcomes, and goals.
  • Provide direction to POs as they lead regular backlog refinement workshops to help estimate relative feature value and update delivery forecasts to aid prioritization, minimize oversubscription of delivery teams and manage stakeholder expectations.
  • Ensure the product of focus aligns with company strategy and broader product strategies through regular communication with customers, stakeholders and product management. Coordinate with the POs and Scrum Masters to facilitate short feedback loops between delivery teams and stakeholders through frequent deliveries and sharing of lessons learned.
  • Contribute to scaled agile practices and coordinate with other PdMs and POs as needed to promote cross-team alignment around product roadmaps and dependencies.
  • Lead product release planning with technical and business stakeholders and set expectation for delivery of new functionalities.
  • Participate in system demos at the end of the iteration and provide story/feature acceptance per the pre-agreed “Definition of Done” criteria.

Qualifications

  • Bachelor’s degree in business, computer science, or equivalent work in a related field
  • Five years of experience with digital experience and/or relevant industries such as insurance, retirement, or financial services.
  • Three years of experience as a product owner, business analyst, and/or related role
  • Completion of introductory or general training or certification for Agile or Scaled Agile, with an intent to complete formal Product Owner/Product Manager certification (e.g. CSPOII, SAFe POPM)
  • Thorough knowledge of agile delivery methodologies
  • Understanding of the product lifecycle
  • Experience with JIRA, or similar agile product management toolset
  • Experience establishing and executing a product vision and roadmap across one primary product or domain
  • In-depth experience with agile methodologies, technical understanding of products, and up to date on industry standards and best practices
  • Excellent verbal and written communication skills
  • Proactive and highly organized, with precise attention to detail
  • Ability to build strong relationships with business analysts, UI/UX team, leadership, senior management, and internal and external stakeholders
  • Proficient computer skills, Microsoft Office Suite, and working knowledge of software development

Preferred Qualifications

  • Track record of continued and recent education in agile, including training, conferences, user groups and self-study
  • Strongly prefer knowledge and experience with Appian
  • Knowledge of approaches discussed in the agile space: XP, Kanban, SAFe, LeSS, Crystal, FDD, etc.
  • Experience as a collaborative leader

Working conditions

  • Office of hybrid office/remote environment

Compensation

The salary for this position generally ranges between $120,000 - $140,000 annually/per hour. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.

Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion.