Provides analysis, design, delivery and administration of learning solutions within the organization. Designs and develop course curriculum. Supports the learning needs for small to medium scale transformational projects. Evaluates the effectiveness of learning programs and transfer of knowledge. Works closely with the team to ensure programs align with and contribute to business and strategic goals.

Responsibilities

  • Support the learning needs of the organization, including new products and systems projects; design and develop online training courses, resources and job aids that support the success of the learning programs.
  • Analyze the needs of the business unit to ensure that the design and documentation of learning materials is effective.
  • Continue to grow and develop as a learning professional by contributing to the success of the team. This will be done by demonstrating and sharing best learning practices with business groups and team members, and by acting as a role model in the learning professional field.
  • Deliver and assess process and system training.
  • Work with business areas to ensure application of knowledge on the job.
  • Maintain development history and learner's progress within the learning management system (LMS) and monitor effectiveness of programs.
  • Develop curriculum and work closely with each team area to keep the documentation updated as changes occur.
  • Develop and deliver presentations utilizing different mediums.


Qualifications

  • Bachelor’s degree in a business-related field or equivalent work experience.
  • Two years learning and development experience.
  • Ability to work independently and as part of a team.
  • Strong documentation and technical writing skills.
  • Excellent interpersonal skills.
  • Ability to incorporate creative and innovative solutions in a learning environment.
  • Project management skills that include research capabilities and effective prioritization.
  • Strong verbal and written communication skills.
  • Advanced proficiency in Microsoft Windows and MS Office applications.


Preferred Qualifications

  • Knowledge of adult learning principles.
  • Training experience in insurance or other related business.
  • Insurance/financial services industry experience.
  • Knowledge of Microsoft SharePoint and learning management systems.


Working Conditions

  • This is a hybrid position requiring three days (Tuesday-Thursday) in office per week in one of our hub locations (Cedar Rapids, Baltimore, Philadelphia, or Denver). 
  • Relocation assistance will not be provided for this position

Compensation

The salary for this position generally ranges between $56,000 - $62,000 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.

Additionally, this position is typically eligible for an Annual Bonus of 7.5% based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion. 


This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.