Works on the design and delivery of learning solutions for learners within the organization. Assists with the implementation of needs assessment tools, facilitator guides, job aids and evaluation tools. Updates procedure and process documentation. Maintains learner development history for training activities and learner progress. Supports the learning needs for small scale transformational projects. Designs and develops course curriculum.

Responsibilities

  • Deliver and assess process and system training.
  • Develop documentation and support materials using standardized learning methodology.
  • Work with the business teams to document processes/procedures and subsequent updates.
  • Maintain learner development history within the learning management system (LMS).
  • Maintain process and system training curriculum.
  • Support learning efforts for transformational projects, new products, technology, and system enhancements by assisting with the documentation and implementation of curriculum.
  • Build and maintain effective relationships with business area members as well as management.
  • Continue to grow and develop as a learning professional by contributing to the success of the team. This will be done by demonstrating and sharing best learning practices with business groups and team members, and by acting as a role model in the learning professional field.

Qualifications

  • Bachelor’s degree in a business-related field or equivalent work experience.
  • Strong verbal and written communication skills. 
  • Excellent interpersonal skills.
  • Organizational and multi-tasking skills.
  • Ability to work independently and as part of a team.
  • Proficiency using Microsoft Windows and MS Office Applications.

Preferred Qualifications

  • Training experience.
  • Documentation/technical writing skills.
  • Insurance/financial services industry experience.
  • Knowledge of learning and development functions within the company.

Working Conditions

  • Hybrid 3 days a week (Tuesday - Thursday) out of Cedar Rapids
  • Occasional travel.

Compensation

The salary for this position generally ranges between $45,000- $55,000 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.

Additionally, this position is typically eligible for an Annual Bonus based of 6% on the Company Bonus Plan/Individual Performance and is at the Company’s discretion. 

This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation in order to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.