Lead Technology Resiliency Analyst
Job Description Summary:
In this role, you will lead the development, execution, and continuous improvement of our enterprise technology resiliency strategy and roadmap. You will drive cross-functional alignment to ensure business-critical systems and services can withstand and recover from disruptions—including operational failures, cyber incidents, and large-scale disasters. You will provide strategic direction, governance, and thought leadership to embed resiliency into technology architecture, operations, engineering practices, and investment planning.
What You Will Do:
- Partner with senior leaders to create and deliver a technology resiliency roadmap aligned to business strategy.
- Define long-term resiliency goals and investment priorities with IT and business partners; establish governance, accountability, and alignment for resiliency initiatives.
- Champion resiliency-by-design practices across engineering, architecture, and product teams so resilience is built into solutions from the start.
- Implement strategies, policies, standards, and procedures that ensure continuity of critical systems and operations; review and update them regularly.
- Lead large-scale resiliency testing (e.g., failover, disaster recovery exercises, and cyberattack simulations) and drive continuous improvement based on outcomes.
- Define test methodologies, success criteria, and post-exercise reviews; partner with security, network, and application teams to embed resiliency across the technology environment.
- Conduct risk assessments and business impact analyses to identify, prioritize, and address potential disruptions and their business impact.
- Build and maintain a technology resilience scorecard (KPIs, maturity, architectural risk, recovery performance); communicate readiness and improvement plans to executive leadership and governance forums.
- Partner with engineering and architecture teams to validate designs meet business Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO).
- Stay current on emerging resiliency trends and best practices (e.g., Zero Trust, cloud-native resiliency, cyber resiliency, ransomware mitigation) and provide thought leadership on new approaches.
- Provide technical guidance and standards for resilient architectures for both on-prem and cloud-based applications.
What You Will Need:
Qualifications
- Bachelor’s degree in Information Technology or a related field (or equivalent experience).
- 7+ years of experience in IT infrastructure/operations with a focus on technology resiliency and disaster recovery.
- Strong knowledge of technology resiliency principles (e.g., risk assessment, business impact analysis, incident management, resiliency testing).
- Proficiency with IT systems, platforms, and tools (e.g., operating systems, virtualization, cloud, backup/recovery, network security, infrastructure management).
- Experience planning and executing disaster recovery for on-prem and cloud-based infrastructure (AWS/Azure).
- Familiarity with resiliency technologies and patterns (e.g., backup/recovery, clustering, load balancing, replication).
- Strong stakeholder management skills.
- Excellent verbal and written communication skills; ability to translate technical concepts for technical and non-technical audiences.
- Strong problem-solving and analytical skills with the ability to drive process improvements.
- Proven experience developing and executing resiliency and recovery plans; ability to produce clear documentation, reports, and presentations.
- Working knowledge of the ServiceNow platform.
Preferred
- Advanced Excel and PowerPoint skills.
Working Conditions
- This is a hybrid position requiring three days in office per week in one of our core locations (Cedar Rapids, IA/ Denver, CO/ Philadelphia, PA
Compensation:
US:
The Salary for this position generally ranges between $117,500--$152,000 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.
Additionally, this position is typically eligible for an Annual Bonus based on both Company and individual Performance and is at the Company’s discretion.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Relocation assistance will not be provided for this position.
Our commitment to inclusion & diversity means that we value differences. We encourage the unique perspectives of employees and are dedicated to creating a respectful and inclusive work environment.