Responsible for the sale, distribution and support of the Employee Benefits product portfolio through identified channels managed by the organization. Develops and maintains long-term relationships with key accounts and producers that align with growth strategies.

Responsibilities

  • Promote sales solutions and enhance the consumer buying experience through a needs-based approach, including cross-sell VP products to existing health clients.
  • Provide sales assistance and marketing support for new and established distribution relationships.
  • Deliver orientation, operations and systems training to general agents and support staff as needed.
  • Handle large account client management.
  • Focus on management and growth of existing block of business and increase in client and policyholder persistency.
  • Measure satisfaction and persistency of the in-force book and implement relationship management strategies which drive customer engagement; implement a renewal management and cross-sell strategy that ensures customer satisfaction resulting in long-term persistency of in-force book of business and returns expected sales results.
  • Assist administrative/operational partners with complex problem resolution to ensure key account customer satisfaction.
  • Keep abreast of industry and consumer trends in related markets, channels and products.

Qualifications

  • Bachelor’s degree in a business related field or equivalent experience.
  • Three years of sales or customer service experience.
  • Understanding of employee benefits marketplace, including development of benefit packages, enrollment methods, eligibility management and termination procedures.
  • Understanding of the broker/agent distribution channel (for health: including Affordable Care Act (ACA), MEC, MVP and 60% AVP plans).
  • Understanding of the employee experience in enrollment and the use of voluntary, supplemental and primary medical insurance purchased through an employer.
  • Communication and presentation skills.
  • Relationship-building and interpersonal skills.
  • Proficient with MS Office (Word, Excel, PowerPoint, Outlook).

Preferred Qualifications

  • Broker/agency experience.
  • Life/Health license.

Working Conditions

  • Office environment or work remote from home.
  • Moderate travel (15%)

**Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to applicable pay transparency and compensation posting laws. It is estimated based on what a successful candidate might be paid in certain Company locations.**

The Salary for this position generally ranges between $55,000 - $64,000 annually. This range is an estimate, based on potential qualifications and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.

Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion.