Deliver an exceptional onboarding and training experience to new sales staff. Conduct ongoing evaluation of the effectiveness of training efforts based on levels of participant reaction, knowledge acquired, behavioral change, and business impact.

Responsibilities

  • Manage onboarding process including preemployment communications with new hires and hiring managers, requests for system set up, delivery of orientation program content, evaluations, and record-keeping.
  • Conduct live and virtual new hire training courses covering a myriad of topics/modalities appropriate to the audience.
  • Provide management with activity records and learner feedback evaluations as requested.
  • Participate in the development and modification of training materials to improve the learning experience.
  • Serve as the onboarding subject matter expert; answer questions and provide guidance to management, staff, and other stakeholders as needed.

Qualifications

  • Bachelor’s degree in a business field or equivalent education/experience
  • Good understanding of learning and development theory and practices
  • Documentation and technical writing skills
  • Strong communication and interpersonal skills
  • Excellent customer service skills with the ability to work on a team and independently
  • Ability to incorporate creative and innovative solutions in a learning environment
  • Project management skills
  • Proficiency using MS Office tools

Preferred Qualifications

  • Knowledge of the financial services industry
  • Experience with learning management systems
  • Knowledge of adult learning principles

Working Conditions

  • Hybrid/remote environment
  • Occasional travel

The Salary for this position generally ranges between $61,000-$70,000 annually.  Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.

Additionally, this position is typically eligible for an Annual Bonus of 6% based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion. 

This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.