Research, reconcile and process high volume, high dollar agent commission payments for Transamerica Life, Transamerica Financial Advisors and/or World Financial Group. Answer commission related questions from agents and providers.

Responsibilities

  • Support semi-weekly commission cycles for multiple providers in the U.S. including Puerto Rico, and Canada.
  • Ensure payments and statement processing are accurate and on time to prevent non-compliance with regulatory authorities (i.e. FINRA, SEC, DOI, etc.) and auditors
  • Verify when deposits/funding are received and reconcile against compensation data.
  • Resolve pending, on hold, and chargeback items.
  • Respond to routine agent inquiries; escalate to higher level staff as needed.
  • Research and resolve commission and balancing issues; escalate to higher level staff as needed.
  • Follow administrative procedures to ensure segregation of duties in compliance with SOX.
  • Communicate with multiple third party providers regarding compensation issues on a variety of products.
  • Run basic queries using SQL and other systems.


Qualifications

  • Bachelor’s degree in accounting or business field, or equivalent experience
  • One year of commissions or accounting related experience
  • Good understanding of commission/accounting processes and systems
  • Strong math aptitude
  • Research skills and attention to detail
  • Good written and oral communication skills
  • Proficiency using MS Excel


Preferred Qualifications

  • Experience in the financial services industry
  • Experience with SQL
  • Knowledge of Salesforce


Working Conditions

  • This is a hybrid position requiring three days (Tuesday-Thursday) in office per week in Cedar Rapids.

  • Relocation assistance will not be provided for this position

Disclaimer:

  • Beware of fake job offers!

    We’ve been alerted to scammers impersonating Transamerica recruiters, particularly for remote positions. Please note:

  • We will never request personal information such as ID or payment for equipment upfront.
  • Official offers are sent via DocuSign following a verbal offer—not through text or email.


This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.