Global Technology Services (GTS) is Aegon's global IT partner that provides infrastructure services, information security and global/corporate application support for Aegon's businesses around the world. From 6 locations in the US, the Netherlands, UK, and Hungary, we support 20+ country units and 24000+ employees in the world. Our support consists of a wide range of centralized global IT services such as programming, database management, project management, agile/dev/ops, and more. We continue to maximize the value from having a clear digital and data technology platform strategy that extends our ecosystem, as an approach to digitization, enhancing customer experience, and improving operational efficiency. All of these teams work closely together to provide innovative and digital solutions as well as critical technology support. This is essential for enabling Aegon's businesses around the globe to be innovative, digital and competitive, efficient, and effective, and to provide the best solutions and customer experience for our customers and shareholders.

The GTS Network Services team manages and maintains the Aegon Global Network. The Network Services team is responsible for network stability, deployment of new technologies, and system management. They provide 3rd level support of the Aegon Enterprise Network which includes delivery of services and working with other support teams to meet the enterprise business needs of our customers. This will include troubleshooting incidents, providing escalation support for Level 2 Operations and providing problem resolution. Included also are a varied level of support for the Global Wide Area Network, Metro Area Network and Local Area Network. Support of Firewalls, VPN technologies, Software Defined Network Technologies, Wireless networks.

What You Will Do:

  • Works from established procedures with limited instruction.
  • Assist in the development and enhancement of procedures. Performs moderately difficult assignments, requiring a great deal of originality and problem solving.
  • Working knowledge of project management concepts; able to run small projects.
  • Complies with information security policies.
  • Exhibits regular, reliable, punctual and predictable attendance.  Perform in-depth analysis of packet captures and be able to present findings with recommendations for enhancements or corrections.
  • Configure and Install network equipment on a large scale to support business needs.
  • Work with 3rd party and vendor support teams to resolve Network issues.

What You Will Need:

Qualifications

  • Enhanced level of diagnostic and troubleshooting skills, and the ability to excel under pressure.
  • Capable written and verbal skills, assignment and priority flexibility, time management skills and demonstrate a self-driven, proactive work ethic.
  • Proficient in the designing, installing, and maintaining a wide array of equipment, including Routers, Switches, Firewalls, Software Defined Networking and Wireless.
  • Working knowledge of encryption methodology, MPLS, and VPN.
  • Ability to work with many routing protocols, including EIGRP, BGP and OSPF.
  • Capable of creating documentation of complex Network functions and site documentation.
  • Capable of Advanced packet capture analysis.
  • A four year computer science or related technical degree or equivalent work experience.
  • 5-7 years related experience
  • Experience in Telecommunications technology specializing in data networking

Preferred

  • Ability to work closely with 2nd and 3rd level Network Engineers as well as other teams in GTS.
  • Experience working with diverse cultures on an International level.
  • Project and time management skills including the ability to handle multiple priorities simultaneously.
  • Subject matter expert across the technologies supported by the Network Operations Team and ability to cross-train other team members in these technologies:
    • Cisco and Juniper Routing and Switching
    • Mist Wireless Technology
    • Cisco ACI Software Defined Networking

Working Conditions

  • Hybrid based work environment.
  • Non-traditional work hours as needed.
  • Rotating after-hours On-Call.  Amount per year based on number of Full Time Employees.
  • 24x7x365 contact availability as needed for Subject Matter Experts.
  • Domestic and International travel may be required as necessary.

**Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to applicable pay transparency and compensation posting laws. It is estimated based on what a successful candidate might be paid in certain Company locations.**

Compensation:

The Salary for this position generally ranges between $97,600 - $134,200 annually Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.

Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion. 

What You Receive:

  • A Comprehensive Wealth + Health package. 
  • Wealth Benefits; Competitive Pay, Bonus, and Benefits Package
  • Health and Work/Life Balance Benefits
  • By the end of 2024 Aegon will move to our new office at Schiphol WTC.

Our commitment to inclusion & diversity means that we value differences. We encourage the unique perspectives of persons and are dedicated to creating a respectful and inclusive work environment.