The Senior Communications Specialist plays a key role in fostering employee engagement, alignment, and culture across the organization through compelling messaging and management of internal channels. This position is responsible for developing and executing strategic internal communication plans that support business objectives, enhance transparency, and promote a unified company voice. The ideal candidate is a skilled storyteller who thrives in a fast-paced, collaborative environment. This role reports to the Director of Creative Services for Corporate Communications within Transamerica’s Corporate Affairs organization.

Key responsibilities include:

  • Strategic Planning: Assist in the development and execution of comprehensive internal communications strategies that support organizational goals and enhance employee engagement. Partner with Communications and Public Relations colleagues on the development and execution of integrated communications plans to drive business growth.
  • Content Creation: Partner with functional area and business SMEs to write, edit, and implement a variety of communication materials, including newsletters, emails, intranet content, presentations, and video scripts. Consistently adhere to brand voice and style standards and serve as a brand champion.
  • Campaign & Platform Management: Plan and manage internal communication projects, ensuring timely delivery and alignment with company objectives. Manage Office 365 communications platforms (e.g., SharePoint, Engage, Forms, etc.) and other team tools. Provide technical team support, training and vendor management as needed. Support and enhance communications processes and procedures.
  • Leadership Communications: Support high-quality, impactful leadership communications through strategic guidance, message development, interviews and editorial support.
  • Employee Engagement: Leveraging data and a multi-channel approach to help foster a culture of transparency and engagement. Enhance the end-to-end employee experience that cultivates pride in our brand and helps connect employees to our purpose, strategy and resources they need to help them live their best lives.
  • Measurement and Feedback: Support Corporate Communications reporting by tracking and measuring the effectiveness of internal communication efforts and provide insights and recommendations for improvement.
  • Collaboration: Leverage a network of subject matter experts and partners to support content generation and ensure consistency and alignment in messaging across the organization as well as enable quick and effective problem-solving. Support complex, cross-functional projects as needed.

Qualifications

  • Bachelor’s degree in Communications or related area of study, or equivalent education/experience. 
  • Minimum of 5 years of experience in communications or related experience.
  • Proficiency in Office 365 tools including Teams, SharePoint, Engage, Forms, PowerPoint and Stream. Advanced excel skills.
  • Ability to handle confidential and sensitive information;
  • Strong oral and written communication and presentation skills; strong attention to detail and commitment to quality.
  • Ability to interact effectively at all levels – including confidence in communicating directly with senior management.
  • Excellent organizational and time management skills; ability to manage multiple priorities and meet short deadlines.
  • Ability to plan, coordinate and complete objectives; strong customer service skills, ability to manage competing priorities.

Preferred Qualifications

  • Exceptional writing, editing and proofreading skills. Proficient in AP style.
  • Passionate about telling good stories.
  • Ability to work independently and as part of team.
  • Ability to translate complex information into clear, concise and engaging messages.
  • Experience in financial services (life insurance, retirement, investment) industry preferred.

Working Conditions

Hybrid office environment

Compensation

The Salary for this position generally ranges between $75,000 - $85,000 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.

Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion. 

This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation in order to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.