The Payroll Support Consultant requires a blend of technical payroll expertise, client service excellence, and project management capabilities to support teams in Client Onboarding and Account Management. Act as a liaison between clients, internal teams, and external partners to facilitate smooth transitions, resolve payroll related issues, and contribute to the continuous improvement of payroll processes.

Responsibilities

  • Provide detailed information to internal and external stakeholders on payroll data requirements and impacts on retirement plan administration.
  • Guide clients through payroll system integrations, advocating best practices and system capabilities.
  • Maintain client relationships to ensure ongoing needs are met.
  • Participate in projects to improve payroll data integration tools and processes.
  • Develop and refine educational materials and resources to enhance payroll process understanding among clients and internal teams.


Qualifications

  • Two years of experience in payroll administration, preferably in the retirement plan or financial services industry
  • Strong attention to detail
  • Excellent communication and customer service skills
  • Good problem-solving, analytical, and organizational skills
  • Ability to work as part of a team
  • Proficient in payroll software, MS Office, and database systems


Preferred Qualifications

  • Experience with retirement plan administration


Working Conditions

  • Hybrid

*Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to applicable pay transparency and compensation posting laws. It is estimated based on what a successful candidate might be paid in certain Company locations.** 

Compensation:

The salary for this position generally ranges between $61,000-$68,000. This range is an estimate, based on potential employee qualifications, operational needs and other considerations permitted by law. The range may vary above and below the stated amounts, as permitted by Colorado Equal Pay Transparency Rule 4.1.2.

Bonus Eligibility:

This position is also typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at Company Discretion.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Disclaimer:
Beware of fake job offers!

We’ve been alerted to scammers impersonating Transamerica recruiters, particularly for remote positions. Please note:

  • We will never request personal information such as ID or payment for equipment upfront.

  • Official offers are sent via DocuSign following a verbal offer—not through text or email.


This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.