Research, reconcile and process high volume, high dollar agent commission payments for Transamerica Financial Advisors and/or World Financial Group. Answer commission related questions from agents and providers.

Responsibilities


  • Support semi-weekly commission cycles for multiple providers in the U.S. including Puerto Rico, and Canada.
  • Key commission activities into commission systems for non-platinum providers.
  • Ensure payments and statement processing are accurate and on time to prevent non-compliance with regulatory authorities (i.e. FINRA, SEC, IOI, etc.) and auditors.
  • Verify when deposits/funding are received and reconcile against compensation data.
  • Resolve pending, on hold, and chargeback items.
  • Respond to routine agent inquiries; escalate to higher level staff as needed.
  • Follow administrative procedures to ensure segregation of duties in compliance with SOX.
  • Communicate with multiple third party providers regarding compensation issues on a variety of products.
  • Run basic queries using SQL and other systems.
  • Research commission and balancing issues and escalate to higher level staff for resolution as needed.


Qualifications



  • Bachelor’s degree in accounting or business field, or equivalent experience
  • Strong math aptitude
  • Research skills and attention to detail
  • Good written and oral communication skills
  • Proficiency using MS Excel


Preferred Qualifications



  • Experience in the financial services industry
  • SQL knowledge

Posting - blackout dates- 2/19/2 through 3/19/26

Thursday, December 7, 2023

10:31 AM

 

Working Conditions 

 

  • This is a hybrid position requiring three days (Tuesday-Thursday) in office per week in one of our hub locations (Cedar Rapids or Denver). 
  • Relocation assistance will not be provided for this position

 

Compensation

The hourly rate for this position generally ranges between $18.00 -$21.00 hourly. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.


Additionally, this position is typically eligible for an Annual Bonus of 6% based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion. 

 

Disclaimer:

Beware of fake job offers!

We’ve been alerted to scammers impersonating Transamerica recruiters, particularly for remote positions. Please note:

  • We will never request personal information such as ID or payment for equipment upfront.
  • Official offers are sent via DocuSign following a verbal offer—not through text or email.

 

 

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This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.