We are seeking a strategic and results-driven Lead Human Resources Business Partner to join our dynamic Human Resources (HR) team in support of Protection Solutions and Savings & Investments sales & distribution lines of business. The preferred candidate will have experience partnering with sales and/or distribution teams and have a working knowledge of sales incentive plans. The ideal candidate will exhibit strong analytical problem-solving skills in providing Human Capital Management consulting to managers and employees in complex situations. They will partner with other (HR) Centers of Excellence to deliver value-added services in alignment with organizational strategy.

Responsibilities:

  • Apply a broad knowledge of HR concepts and business needs to provide HR support in highly complex situations. 
  • Lead HR discussions during manager and business team meetings to align key HR and business strategies.
  • Look holistically at issues that impact the organization; implement HR solutions based on root cause analysis.
  • Partner with leaders to understand talent needs to create workforce plans.
  • Work with leaders to identify appropriate organizational changes, in alignment with business goals.
  • Guide and implement organizational design changes including acquisitions, reductions in force, and location strategy.
  • Analyze and synthesize HR metrics and data  to make decisions and solve problems
  • Drive initiatives regarding culture, organizational change, engagement, and organizational effectiveness.
  • Partner with management and employees to improve work relationships, build morale, and increase productivity and retention.
  • Lead or participate in cross-functional/cross-HR projects and programs for enterprise-wide or site-specific needs.
  • Identify opportunities to align programs and processes at  various organizational levels and recommend solutions for improvement.
  • Execute on compensation philosophies; administer, engage, and advise management on practices for Total Rewards compensation programs; execute pay/bonus programs and manage exceptions.  
  • Advise in the selection and placement of internal and external talent.
  • Provide day-to-day performance management guidance to mid and senior level management (e.g., coaching, counseling, career development, disciplinary action).
  • Provide HR policy guidance and interpretation to managers and employees.
  • Manage and resolve employee concerns and conduct more complex investigations (e.g., ADA, FMLA, employee complaints, PTAG, SHARE); consult with other departments to complete investigation.
  • Provide training/presentations on various topics. Facilitate complex topics (e.g., Performance Management, special meetings).
  • Facilitate business processes, approvals, and audits in the HR Information System (HRIS) and other reporting tools.
  • Mentor and coach HR team members as needed; may supervise staff.

Qualifications:

  • Bachelor’s degree in HR/organizational development or related business field and eight years of HR generalist experience, or equivalent combination of education and experience.
  • Broad knowledge of HR trends and best practices.
  • Understanding of the business environment, preferably in the insurance and financial services industry.
  • In-depth knowledge of federal and state employment laws.
  • Experience managing complex employee relations and business issues.
  • Experience participating in or leading change initiatives (e.g., organizational restructure, culture development, program changes).
  • Willingness to engage in change and challenge the status quo. Flexibility to handle change and change processes in a fast-faced environment.
  • Demonstrated initiative and willingness to take reasonable risks.
  • Ability to maintain composure and exhibit mature judgment in difficult or ambiguous situations.
  • Ability to analyze and interpret HR business trends and objectives and perform root cause analysis.
  • Communication and presentation skills to facilitate projects and programs.
  • Interpersonal and relationship building skills to coach and influence staff and management at all levels.
  • Ability to handle ambiguous and conflicting information.
  • Critical thinking skills to resolve problems and recommend solutions.
  • Ability to organize and prioritize own activities and assist junior staff with prioritization. Willingness to take accountability for team performance as well as individual contributions.
  • Proficiency using MS Office tools.
  • Knowledge of Workday or other HRIS tools.

Preferred Qualifications:

  • HR certification (e.g., PHR, SHRM-CP).
  • Experience applying change management practices and techniques.

Working Conditions:

  • Hybrid office environment in Philadelphia, Denver, Cedar Rapids or Baltimore
  • Occasional travel to meet with assigned client group and attend HR meetings/training.

The Salary for this position generally ranges between $95,000- $120,000 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.

Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion. 

This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation in order to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.