Manage key components of the Protection Solutions and Savings & Investment (PS&SI) first-line risk management program. Embed risk considerations within business operations through the identification, assessment, monitoring, mitigation, and reporting of operational risks while partnering with stakeholders to maintain an effective risk profile.

Responsibilities

  • Manage end-to-end business risk activities, including risk assessments, control evaluations, control testing, monitoring, remediation, and identification of emerging risks and thematic risk trends.
  • Support risk management activities for major PS&SI business initiatives, strategic projects, process changes, and transformation efforts by assessing potential risk impacts and mitigation strategies.
  • Recommend process and control improvements to strengthen risk mitigation, operational efficiency, and quality outcomes.
  • Coordinate risk issue activities, including identification, impact assessment, root cause analysis, action planning, validation, remediation tracking, and reporting.
  • Review risk decisions, control designs, and remediation plans with process and business owners to ensure actions appropriately address identified risks.
  • Advise business partners on risk matters and recommend practical approaches to support informed decision-making.
  • Conduct process reviews and process mapping to identify documentation deficiencies, control gaps, new control needs, and automation opportunities.
  • Develop and maintain risk dashboards and management reports to communicate key risk information and trends.
  • Partner with stakeholders across operations, technology, compliance, legal, and second-line risk functions to promote a strong risk and control environment and address cross-functional risks and dependencies.
  • May provide guidance, work direction, or subject matter support to less experienced team members.

Qualifications

  • Bachelor’s degree in accounting, finance, business, or a related field
  • Seven years of experience in risk management, operational risk management, internal controls, audit, or compliance
  • Experience managing or coordinating operational risk management, internal controls, audit, compliance, or governance activities
  • Experience conducting control testing and operating effectiveness assessments
  • Knowledge of risk management principles, including risk assessments, process flows, control evaluation, testing, monitoring, and remediation
  • Strong analytical skills with the ability to identify risk trends and evaluate changing risk levels
  • Ability to prioritize multiple initiatives in a fast-paced environment
  • Strong attention to detail and accuracy
  • Sound judgment and problem-solving skills
  • Ability to present information and interact effectively with multiple levels of management
  • Strong relationship-building and collaboration skills
  • Excellent oral and written communication skills

Preferred Qualifications

  • Experience in the insurance or financial services industry
  • Experience supporting enterprise risk management, governance, regulatory, or compliance initiatives
  • Experience using data analytics or reporting tools to support risk monitoring and decision-making

Working Conditions

  • Office Environment
  • Moderate Travel 10 to 25%
  • Moderate travel to support risk assessments, stakeholder meetings, project initiatives, and other business risk activities

This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.