The Head of Life and Annuity Operations will serve as the end-to-end operations leader for the Life and Annuity line of business. Lead a large workforce to align operations to deliver the Life and Annuity business strategies. This role will report to the Chief Operating Officer.

*This is a hybrid role requiring onsite presence Tuesday through Thursday at our Cedar Rapids office. Relocation assistance may be available.


Responsibilities

  • Responsible for overseeing the day-to-day operational functions of Transamerica's life insurance and annuity businesses.
  • Ensure compliance with all applicable industry regulations and internal policies through regular audits, reviews, and operational assessments.
  • Ensures that all operational activities align with strategic goals, regulatory requirements, and customer service standards.
  • Develop the organization's short- and long-term goals and strategies to ensure business processes and operational controls are in place.
  • Collaborate closely with leadership in Distribution, Marketing, Finance, Operations, Technology, and Legal to ensure organizational success.
  • Evaluate existing processes across Life and Annuity to provide guidance on efficiencies and performance improvements and report on operating results to ensure consistent growth and progress towards achieving organizational goals.
  • Sponsor and oversee strategic initiatives, transformation efforts, and continuous improvement initiatives.
  • Establish and monitor performance metrics and key performance indicators across product and service delivery.
  • Build high performing diverse teams to meet business needs.
  • Ensure tools, resources, and processes are in place to monitor, track and report performance.

Qualifications

  • Bachelor’s degree in business, finance, or related field.
  • 12 or more years of experience in insurance or financial services.
  • Five plus years of operations management experience within the life and annuity insurance industry.
  • Strong understanding of Life and Annuity products, insurance financials, profitability drivers, and customer service models.
  • Strong project management capabilities with experience leading operational initiatives and cross-functional efforts.
  • Proficient in standard business software applications.

Preferred Qualifications

  • Experience working across product, distribution, and operations functions.
  • Exposure to actuarial, pricing, or asset liability management concepts.
  • Experience leading enterprise or business-line transformation initiatives.
  • Master of Business Administration (MBA).

Working Conditions

  • Office Environment
  • Occasional Travel <10%
  • Occasional travel for business meetings and strategic initiatives

**Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to applicable pay transparency and compensation posting laws. It is estimated based on what a successful candidate might be paid in certain Company locations.**


The Salary for this position generally ranges between $263,000-$325,000 anually. This range is an estimate, based on potential qualifications and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.


Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion.