Senior Employment Investigator
Responsibilities:
- Conduct workplace investigations involving employee concerns, policy violations, workplace conduct issues, and other assigned matters.
- Plan and execute investigations by identifying relevant issues, conducting interviews, reviewing documents or evidence, assessing facts, and documenting findings.
- Partner with HRBPs and cross-functional stakeholders on investigation updates, recommendations, and appropriate next steps or disciplinary action.
- Draft investigation summaries, findings documentation, and case recommendations that are thorough, neutral, clear, and aligned to company values and applicable policies.
- Maintain accurate case documentation and support consistent use of investigation protocols, intake practices, confidentiality expectations, and case tracking requirements.
- Support a speak-up culture by encouraging open communication, trust, transparency, and reporting without fear of retaliation.
- Use investigation data and recurring themes to help identify employee relations trends, training opportunities, or process improvements.
- Support the annual company-wide compliance training curriculum for a highly regulated workforce; coordinate the LMS set up and enrollment for mandatory courses including Anti-Harassment, Code of Conduct, Ethics, and Financial Crime programs; and audit LMS completion rates and report compliance readiness to executive leadership and risk committees.
- Lead or assist with the accurate compilation, validation, and timely submission of mandatory federal and state workforce disclosures, including EEO-1 Component 1 reports, and state-specific pay data reporting.
- Monitor changing federal, state, and local labor mandates and audit internal practices to ensure compliance, including the required posting of employment law related information.
Qualifications:
- Bachelor's degree in human resources, business administration, law, compliance, or a related field, or equivalent work experience
- Five years of experience in workplace investigations, employee relations, conflict resolution, HR investigations, or equivalent work
- Experience conducting interviews, gathering and reviewing information, documenting findings, and supporting recommendations for workplace matters
- Ability to identify relevant sources of information, maintain confidentiality, apply sound judgment, and remain neutral throughout the investigation process
- Strong communication, critical thinking, organization, and case documentation skills
- Working knowledge of U.S. employment laws, workplace conduct policies, and employee relations practices
- Exceptional interpersonal skills with the ability to listen well, demonstrate empathy to all parties, and build trust with colleagues, partners, and leaders
- Ability to use case data and recurring themes to support trend identification and process or training recommendations
Preferred Qualifications:
- Understanding of the business environment, preferably in the insurance and financial services industry.
- HR certification (e.g. PHR, SHRM-CP).
- Experience conducting complex internal workplace investigations, particularly matters involving harassment, discrimination, retaliation, or other sensitive employee conduct concerns.
- Experience using employee relations, ethics, compliance, or investigation case management systems.
- Experience supporting workplace or physical threat assessment matters.
- Experience with employment compliance activities, such as EEO-1 reporting, state pay-data reporting, or regulatory workforce reporting.
- Experience working in a highly regulated industry, such as financial services or insurance.
Working Conditions
- Hybrid Office environment (On-site Tuesday's, Wednesday's, and Thursday's)
- Occasional travel for business meetings, in-person investigations, and litigation support
Compensation
The Salary for this position generally ranges between $82,000-92,000 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.
Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion.
Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration, sponsorship or otherwise serving as an employer of record for immigration employment purposes. At this time, this role is not eligible for immigration-related employment authorization sponsorship.
This is a hybrid position requiring three days in office per week in one of our hub locations (list locations that are applicable). Relocation assistance will not be provided for this position.
Disclaimer:
Beware of fake job offers!
We’ve been alerted to scammers impersonating Transamerica recruiters, particularly for remote positions. Please note:
- We will never request personal information such as ID or payment for equipment upfront.
- Official offers are sent via DocuSign following a verbal offer—not through text or email.