Assist Facility Manager with all aspects of department operation. Ensure work requests and preventative maintenance tasks are completed in a timely fashion. Assist manager with troubleshooting, devising, and directing a method of action to achieve department objectives. Supervise staff and contracted service providers. Generate and coordinate work requests, preventative maintenance tasks, and special projects and ensure they are performed effectively. Troubleshoot and resolve complex issues, including code compliance, inspections, administrative, and safety issues.
Responsibilities
  • Supervise assigned staff in all aspects of the department operations and responsibilities.
  • Assist with training, development, and performance of assigned staff
  • Create and receive work orders, analyze, prioritize, gather additional information as needed, assist with assignment, providing resources, and ensure completion with minimal to no supervision using excellent customer service and communication skills.
  • Manage contractors and special projects; including requests for proposals, contract negotiations, proposal evaluations, selection, and service management issues.
  • Develop, maintain, and adjust preventive maintenance plans.
  • Operate and maintain CAFM tools (building management systems, energy management, documentation, etc).
  • Ensure code compliance and building standards are maintained.
  • Assist in the development and communication of department objectives and eliminate barriers to success. Continually look for ways to achieve the desired results as efficiently as possible and make recommendations to management.
  • Play a key role in Business Continuity planning, mitigation, and response.
  • Handle a wide range of department administrative, complaint escalation, and procurement duties.

Qualifications
  • High school or equivalent education. At least 5 years facilities management experience in a commercial environment. English language skills; intermediate to advanced math, reasoning, and computer skills. Performance management and leadership skills. Excellent customer service skills. Knowledge of relevant building codes. Understanding of Mechanical, Electrical, and plumbing principles, troubleshooting and repair. Excellent understanding and application of Safety requirements. Computer Aided Facility Management (CAFM) systems training. NEC 70E overview course completion. Initiative, reliability, and ownership of department work. Able to handle multiple projects concurrently.

Preferred Qualifications
  • BOMA SMA (or equivalent) designation. Intermediate to advanced training of Computer Aided Facility Management (CAFM) systems (building management systems, energy management, etc…). Advanced business continuity planning experience. Advanced knowledge of Mechanical, Electrical, and plumbing systems troubleshooting and repair. Lift operator’s certification. Universal refrigerant license. Valid driver’s license.

Working Conditions
  • Office Environment
  • Extended computer and office administration time.
  • Extensive telephone and email communications in a customer service environment. Extensive walking and/or travel for building inspections. Faced paced multi-tasking environment.
  • Extensive Travel >50%
  • Travel for building inspections.

This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.